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Terms and Conditions

Spyra Elevators Pvt. Ltd. Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the supply, installation, and maintenance of elevator and escalator products and services (collectively, “Services”) provided by Spyra Elevators Pvt. Ltd. (“Spyra”, “we”, “us”, or “our”) to you (“Customer”, “you”, or “your”). Please read these Terms carefully before accepting a quote or requesting Services from Spyra. By requesting Services, you agree to be bound by these Terms.

2. Services

2.1. Scope of Services: The specific Services to be provided will be detailed in a written quote provided by Spyra (the “Quote”). The Quote will include, but is not limited to, a description of the Services, the equipment to be provided, the estimated timeline for completion, and the total cost.

2.2. Changes to Services: Any changes to the Services requested by the Customer after the Quote is accepted must be agreed to in writing by both parties. Such changes may affect the timeline and cost of the Services.

3. Warranties

3.1. Equipment Warranty: Spyra warrants that all new equipment provided will be free from defects in materials and workmanship for a period of one (1) year from the date of installation (the “Warranty Period”). This warranty is limited to the repair or replacement of defective parts at Spyra’s sole discretion.

3.2. Exclusions from Warranty: The Warranty does not cover:

  • Normal wear and tear
  • Defects caused by misuse, abuse, neglect, or improper maintenance by the Customer
  • Defects caused by acts of God, natural disasters, or other external factors beyond Spyra’s control
  • Equipment not manufactured or supplied by Spyra

3.3. Third-Party Warranties: Some equipment may come with separate warranties offered directly by the manufacturer. The Customer is responsible for contacting the manufacturer directly for any warranty claims related to such equipment.

4. Installation and Maintenance

4.1. Installation: Spyra will perform the installation of the equipment in accordance with industry standards and applicable building codes. The Customer is responsible for providing all necessary permits and approvals for the installation.

4.2. Maintenance: Spyra offers optional maintenance contracts to ensure the continued safe and reliable operation of the equipment. The Customer is responsible for selecting and maintaining a maintenance contract or performing all required maintenance in accordance with the manufacturer’s recommendations.

5. Payment Terms

5.1. Payment Schedule: The payment schedule for the Services will be detailed in the Quote. Payment terms are typically net 30 days from the invoice date.

5.2. Late Payment: Late payments will be subject to a late fee of [percentage]% per month on the outstanding balance.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPYRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR DAMAGE TO PROPERTY. SPYRA’S TOTAL LIABILITY UNDER THESE TERMS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE SERVICES.

7. Term and Termination

7.1. Term: These Terms will remain in effect until the Services are completed and all outstanding payments are received by Spyra.

7.2. Termination: Either party may terminate these Terms for cause upon written notice to the other party. Cause includes, but is not limited to, material breach of these Terms by the other party.

8. Force Majeure

Spyra shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including, but not limited to, acts of God, natural disasters, strikes, or labor disputes.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the courts located in Aligarh, Uttar Pradesh, India.

1 10. Entire Agreement

These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

11. Amendment

These Terms may be amended only by a written agreement signed by both parties.

12. Waiver

No waiver by either party of any breach of these Terms shall be deemed a waiver of any subsequent breach.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable